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Fee-for-service concept may lead to choices
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Source: Chicago Tribune ©2001
Most of
the time, news of a continuing-education seminar for Realtors would be a "so
what?" for consumers. But one that's planned for next month might be a
different story.
It might mean that locally, more consumers could see
an alternative to paying that structured commission of 6 percent or thereabouts
that riles so many of them. For the Realtors, it might be a tool for getting the
compensation that they say they deserve -- and sometimes lose out on because
customers walk away from a deal.
In a nutshell, the Chicago Association
of Realtors will offer its members a course on fee-for-service real estate
practice, a relatively controversial concept in the industry.
Fee-for-service
means that the Realtor may be willing to work by the hour, by the day, by the
task, or whatever combination that's mutually agreeable to the client and the
agent.
The Chicago course will be taught by Julie Garton-Good, a former
broker and agent in Idaho who has become the nation's leading booster of the
fee-for-service concept. About a year ago, Garton-Good founded the National
Association of Real Estate Consultants, which sponsors the C-CREC
(Consumer-Certified Real Estate Consultant) designation that is given to those
who have successfully completed the course.
Garton-Good says that in
the last 12 months, about 700 people around the country have earned the
certification. She says that Chicago's isn't the first Realtor group to offer
the designation, but it's by far the largest, and thus serves as kind of a
breakthrough for the concept.
She says that there's a growing demand
for an alternate business model -- from consumers and agents.
"People
want options," she explains. "Whether they actually end up taking the
options, that's for them to decide."
She also says that agents are
looking for ways to capture some of the growing for-sale-by-owner market and for
ways to serve a knowledgeable clientele that only wants a consultant.
Connie
Pierrepont, who is organizing the course for CAR, said the class requires the
students to create a formalized business plan.
"They learn how to
create the business plan and break down all the things they do, and decide how
much they're worth per hour," she said.
That said, consumers
shouldn't look for any wholesale change in Realtors' fees: The CAR expects about
50 agents to take the course next month.
But the timing adds an
interesting dimension: The seminar is set for Nov. 1 and 2, and coincides with
the annual convention of the National Association of Realtors, which will begin
in Chicago on Nov. 2. Garton-Good will appear at an educational program at the
convention, making her pitch for the fee-for-service business model.
I've
agreed to be a neutral panelist at Garton-Good's seminar on Nov. 4, and I'm
aiming to bring consumer questions and concerns to the table. What would you
like to know about the prospect of buying and selling property this way? Would
consumers be better off with the traditional full-service model? Drop me a note
at realestate@tribune.com. |
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