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There's a Difference Between Discount
Brokerage and Unbundled Fees-For-Services
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Source: Julie Garton-Good ©2001
You're
shopping for a brokerage to list your home when your eye catches a
"list for less" ad. Then you see another brokerage
advertising "choose the services you need and
pay what they're worth". Are both companies fee
discounters; and if so, how can you determine what each will provide?
It's
the latest trend in the real estate homes industry --- fee discounting and
unbundled services. And while both can potentially save you
money, there can be a vast difference in what each
provides. Differentiating is important because the
last thing you want to do is (to quote Ben Franklin) be
penny-wise and pound-foolish only to find that you have not reached your
desired results---selling the house.
By definition, a real estate discount brokerage charges a lower fee to
take your listing and market the property. In
comparison, a brokerage charging separately for each
service or task is unbundling services to provide you with
only the services you need while charging fair value for each.
Here's
an example of the difference between discounted and unbundled
services. We go to a bakery where whole pies and pieces of pie are sold.
A freshly baked pie will cost us $7.95. One piece of
pie (unbundled) will cost $2.50. We return tomorrow
to find that one of the pies did not sell. It's now
marked down to $5.00 (discounted) to compete with the fresh pies even
though the discounted-price pie required the same amount of
ingredients and cost the same to make as the fresh
pie.
At first glance you may think that the discounted fee approach
will provide you with the most benefits at least
cost. But all that glitters is not necessarily gold!
The discount brokerage may charge you less to list your
property, but fail to tell you what their package of services excludes. It
could be a less-significant service like holding an
open house or a more-major service like failing to
assist in negotiations once a buyer is found. The
discount brokerage's purpose is to lure you to list with them in the hope that
your listing will sell quickly and their costs will be
reduced. Thus, it's under the guise of costing you
less. Unfortunately, many consumers gravitate to the
lowest financial common denominator before discerning this critical
difference.
What IS the harm in not having the
services/tasks available to you when you need them?
Potentially a lot. Since you're locked in (by a listing agreement)
to the discount brokerage, you may not be able to seek the
additional outside services you require. And even if
you could locate the services you need, those
providers may not be willing nor able to contribute the additional
tasks since you have a brokerage agreement with the discount
broker.
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