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Real Estate Consultants: Are They REALLY
Different From Real Estate Sales Agents? - Part II
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Source: Julie Garton-Good ©2001
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Part I of this article, we discussed three primary ways real estate
consultants differ from real estate sales agents. While
consultants approach a consumer's real estate
situation in an unbiased manner and evaluate primary
and secondary objectives to be achieved, the results/outcome may
have nothing to do with listing or selling a property.
Perhaps
the greatest differentiation between sales agents and real estate
consultants is the manner in which they're compensated and the
unbundled way they're paid only for the activities
they perform to assist the consumer. This approach is
not only cost-effective for consumers, but can prove
time-effective for the real estate professional. Let's first tackle how
activities can be unbundled/segmented, followed by
various compensation models that could apply.
Unbundled
Tasks Performed Based On The Consumer's Need And The
Consultant'S Level/Area Of Expertise:
After the consultant
thoroughly evaluates what the consumer wants to
achieve and how logical it is that results can be reached within the
consumer's preferred timeframes, it's time to map out a game plan
and review it with the consumer. This would include
the activities/steps to be tackled, timeframes for
accomplishing each and the resources required as well
as the level of expertise needed to achieve each. Unlike the sales agent
who, by virtue of his/her license is able to tackle any
potential sales opportunity, the real estate
consultant assists consumers based on providing only
the service needed and only those that fall under the
consultant's area(s) of expertise.
For example, a real estate
consultant who specializes in the analysis of income
property might be ill-prepared to tackle a move vs. improve analysis
for a home owner. Conversely, a consultant who works primarily
with first-time buyers to determine rent vs. buy
might lack the expertise (or inclination) to crunch
the numbers on a profit and loss statement. Even
though these are distinct, narrow consulting niches, they're all polar to the
primary function of the person whose focus is to list or
sell something.
Differing Forms Of Compensation:
Unlike
percentage commissions for listing and selling that tend to fall within
a somewhat predetermined range in most market places, real
estate consultants are compensated by the level of
expertise employed as well as the demand for that
type of specialty or niche skill. A comparison is the way
various specialty attorneys are compensated. When recently seeking the
assistance of a patent attorney, I was amazed to find that
his hourly fee was virtually twice that of most
generic attorneys in his market. Why? Because he had
a tightly-niched specialty within his field that made him unique. I call
this factor the "uniqueness quotient." To the
degree the professional can provide expertise that's
tough to duplicate so will be his/her ability to
command fees on the high end of the scale.
While the real estate sales
person may tout being unique by virtue of a certain
marketing campaign, slogan, or catchy gimmick, being
compensated in the same way for the same work done (listing or selling)
makes it tough to beef-up the uniqueness quotient, short or
long term.
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